# FAQs BitSafe is committed to supporting institutional investors and users with clear answers and detailed resources. Below, we address common questions about CBTC, compliance, and security to facilitate informed decision-making and seamless onboarding. ### General Questions **How does BitSafe ensure compliance?** BitSafe follows a compliance-first approach that is designed to support institutional onboarding and ongoing risk management. Contact BitSafe for the current requirements and supported custody workflows for your jurisdiction. **What custody options are available?** Investors can choose: * **Self-Custodial** * **Regulated Custodians**: Use trusted providers for CBTC * **Multi-Party Computation (MPC)**: Secure wallets for flexible, institutional-grade custody ### Product-Specific Questions CBTC **What privacy features does the Canton Network offer?** Canton uses zero-knowledge settlement to ensure transaction details (e.g., amounts, parties) remain confidential, ideal for OTC desks and private trading. Only authorized nodes verify transactions. **Who operates the 7-of-10 multisig for CBTC?** The multisig is managed by a decentralized group of trusted node operators using Schnorr/FROST and Taproot technology. Operators are vetted for reliability, and no single entity controls the majority. **What are the risks of bridging to CBTC?** Risks include node operator collusion (mitigated by the 7-of-10 structure) and market risks on Canton. BitSafe provides explicit custody disclosures and audit reports for transparency. ### Risk and Security **How does BitSafe mitigate smart contract vulnerabilities?** BitSafe uses audited smart contracts from reputable developers, conducts regular third-party audits, and employs multisig security (7-of-10 for CBTC) to minimize risks **What happens if a DeFi protocol fails?** BitSafe diversifies yield sources across audited protocols (e.g., Curve, Mellow, Symbiotic) to reduce single-point failures. Investors receive, read, and sign explicit risk disclosures before investing. **How are funds protected across BitSafe products?** Funds are safeguarded through: * **Bitcoin L1 Security**: iBTC and siBTC use 2-of-2 multisig vaults. * **Decentralized Management**: CBTC’s 7-of-10 multisig and iBTC’s Attestor Network prevent single-point failures * **Regulated Custody**: Optional regulated custody for CBTC * **Audits**: Regular smart contract and strategy audits ensure integrity. ### Support Channels **How can I get help?** * **Institutional Support**: Email us at --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.bitsafe.finance/faqs.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.