> For the complete documentation index, see [llms.txt](https://docs.bitsafe.finance/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bitsafe.finance/faqs/support.md).

# Support

### What this page is for

Use this page to figure out the fastest path to help.

### Sales and onboarding

If you are evaluating CBTC as a trading firm, want access, or need introductions to venues and partners, use:

* Email: <sales@bitsafe.finance>
* Trading Firms overview: <https://docs.bitsafe.finance/trading-firms>
* Trading Firms FAQ: <https://docs.bitsafe.finance/trading-firms/faq-for-trading-firms>

### Technical support for developers

If you are integrating CBTC and need help with authentication, APIs, minting, burning, or testnet:

* Email: <support@bitsafe.finance>
* Start here: <https://docs.bitsafe.finance/developers>

### Reporting a docs issue

Email the most relevant address above with:

* The page URL
* The exact sentence or section that looks wrong
* What you expected to see instead


---

# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.bitsafe.finance/faqs/support.md?ask=<question>&goal=<endgoal>
```

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`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

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