FAQs

BitSafe is committed to supporting institutional investors with clear answers and robust resources. Below, we address common questions about our products (iBTC, siBTC, BBTC, BitSafe Vaults), compliance, and security to facilitate informed decision-making and seamless onboarding.

General Questions

How does BitSafe ensure compliance? BitSafe adheres to global regulatory standards through single-KYC onboarding, partnerships with regulated custodians (e.g., Zodia), and audited strategies. Clients receive comprehensive risk disclosures and access to audit reports via real-time dashboards.

What custody options are available? Investors can choose:

• Self-Custodial

• Regulated Custodians: Use trusted providers for BitSafe Vaults or BBTC

• Multi-Party Computation (MPC): Secure wallets for flexible, institutional-grade custody

Product-Specific Questions

iBTC

How is the 2-of-2 multisig vault secured? The iBTC vault on Bitcoin L1 uses Schnorr/FROST signatures, requiring dual authorization from the investor and a decentralized Attestor Network (e.g., Pier Two, Everstake). Funds cannot move without both signatures, ensuring trust-minimized security.

What platforms support iBTC? iBTC is compatible with DeFi protocols on EVM chains (Ethereum, Arbitrum), XRPL, and Starknet, including Curve (lending) and Mellow (vaults).

What are the risks of wrapping Bitcoin with iBTC? Risks include DeFi protocol vulnerabilities and market volatility. BitSafe mitigates these through audited smart contracts, explicit risk disclosures, and a bridgeless design. See [Technical Architecture] for details.

siBTC

How is siBTC yield calculated? Yield depends on the staking protocol (e.g., Symbiotic AVS, Mellow vaults), typically ranging from 3-8% APY based on network rewards and DeFi pool performance. Real-time metrics are available via on-chain dashboards.

Can siBTC be unstaked instantly? siBTC is a liquid staking token, allowing immediate use as collateral or in DeFi protocols. Unstaking iBTC to redeem Bitcoin may involve a protocol-specific delay (e.g., 7 days for Symbiotic). Check platform documentation for details.

What are the risks of staking with siBTC? Risks include slashing penalties in AVS networks and DeFi protocol risks. BitSafe ensures transparency with on-chain metrics and audited integrations, minimizing exposure.

BBTC

What privacy features does the Canton Network offer? Canton uses zero-knowledge settlement to ensure transaction details (e.g., amounts, parties) remain confidential, ideal for OTC desks and private trading. Only authorized nodes verify transactions.

Who operates the 7-of-10 multisig for BBTC? The multisig is managed by a decentralized group of trusted node operators using Schnorr/FROST and Taproot technology. Operators are vetted for reliability, and no single entity controls the majority.

What are the risks of bridging to BBTC? Risks include node operator collusion (mitigated by the 7-of-10 structure) and market risks on Canton. BitSafe provides explicit custody disclosures and audit reports for transparency.

BitSafe Vaults

How are hedge fund strategies audited? Strategies (e.g., arbitrage, market making) undergo quarterly third-party audits, with performance and risk reports available to investors. DeFi vaults use audited smart contracts from reputable protocols.

What custody options are available for Vaults? Choose self-custodial (via MPC or personal wallets) or regulated custodians. Asset tracking is provided via on-chain addresses and dashboards.

Risk and Security

How does BitSafe mitigate smart contract vulnerabilities? BitSafe uses audited smart contracts from reputable developers, conducts regular third-party audits, and employs multisig security (2-of-2 for iBTC/siBTC, 7-of-10 for BBTC) to minimize risks

What happens if a DeFi protocol fails? BitSafe diversifies yield sources across audited protocols (e.g., Curve, Mellow, Symbiotic) to reduce single-point failures. Investors receive, read, and sign explicit risk disclosures before investing.

How are funds protected across BitSafe products? Funds are safeguarded through:

• Bitcoin L1 Security: iBTC and siBTC use 2-of-2 multisig vaults.

• Decentralized Management: BBTC’s 7-of-10 multisig and iBTC’s Attestor Network prevent single-point failures

• Regulated Custody: Optional regulated custody for Vaults and BBTC

• Audits: Regular smart contract and strategy audits ensure integrity.

Support Channels

How can I get help?

• Institutional Support: Email us at [email protected]

• Community: Join BitSafe’s institutional forum or Discord for peer discussions [Link to Community].

What if I encounter a technical issue? Submit a ticket via [Link to Support Portal] or contact support. Our team responds within 24 hours for institutional clients