FAQs
BitSafe is committed to supporting institutional investors with clear answers and robust resources. Below, we address common questions about our products (CBTC and BitSafe Vaults), compliance, and security to facilitate informed decision-making and seamless onboarding.
General Questions
How does BitSafe ensure compliance? BitSafe adheres to global regulatory standards through single-KYC onboarding, partnerships with regulated custodians (e.g., Zodia), and audited strategies. Clients receive comprehensive risk disclosures and access to audit reports via real-time dashboards.
What custody options are available? Investors can choose:
Self-Custodial
Regulated Custodians: Use trusted providers for BitSafe Vaults or CBTC
Multi-Party Computation (MPC): Secure wallets for flexible, institutional-grade custody
Product-Specific Questions
CBTC
What privacy features does the Canton Network offer? Canton uses zero-knowledge settlement to ensure transaction details (e.g., amounts, parties) remain confidential, ideal for OTC desks and private trading. Only authorized nodes verify transactions.
Who operates the 7-of-10 multisig for CBTC? The multisig is managed by a decentralized group of trusted node operators using Schnorr/FROST and Taproot technology. Operators are vetted for reliability, and no single entity controls the majority.
What are the risks of bridging to CBTC? Risks include node operator collusion (mitigated by the 7-of-10 structure) and market risks on Canton. BitSafe provides explicit custody disclosures and audit reports for transparency.
BitSafe Vaults
How are hedge fund strategies audited? Strategies (e.g., arbitrage, market making) undergo quarterly third-party audits, with performance and risk reports available to investors. DeFi vaults use audited smart contracts from reputable protocols.
What custody options are available for Vaults? Choose self-custodial (via MPC or personal wallets) or regulated custodians. Asset tracking is provided via on-chain addresses and dashboards.
Risk and Security
How does BitSafe mitigate smart contract vulnerabilities? BitSafe uses audited smart contracts from reputable developers, conducts regular third-party audits, and employs multisig security (7-of-10 for CBTC) to minimize risks
What happens if a DeFi protocol fails? BitSafe diversifies yield sources across audited protocols (e.g., Curve, Mellow, Symbiotic) to reduce single-point failures. Investors receive, read, and sign explicit risk disclosures before investing.
How are funds protected across BitSafe products? Funds are safeguarded through:
Bitcoin L1 Security: iBTC and siBTC use 2-of-2 multisig vaults.
Decentralized Management: CBTC’s 7-of-10 multisig and iBTC’s Attestor Network prevent single-point failures
Regulated Custody: Optional regulated custody for Vaults and CBTC
Audits: Regular smart contract and strategy audits ensure integrity.
Support Channels
How can I get help?
Institutional Support: Email us at [email protected]
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